Community Pharmacy Practice Guidebook 2022.pdf

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Chapter 1 Community Pharmacy Practice and Pharmacy Design Models

Jeffrey Hamper, PharmD, BCACP, and Robert Willis, PharmD, BCACP

Chapter 2 Entrepreneurship and Intrapreneurship

Kenneth C. Hohmeier, PharmD, and Raj Chhadua, PharmD, RPh

Chapter 3 Human Resources Management

Jennifer Konieczny, PharmD, Megan Rhyne, PharmD, and Michelle Jeon, PharmD,

Chapter 4 Optimizing Pharmacy Workflow

Mark Comfort, PharmD, and Nathan D. Pope, PharmD, BCACP, FACA

Chapter 5 Common Legal Aspects of Pharmacy Practice

Rachel E. Barenie, PharmD, JD, MPH, Carol A. Schwab, JD, LLM, and Tyler Dinkelaker,
PharmD, JD, MBA
Chapter 6 Pharmacy Inventory

Jeremy Ashley, PharmD, and Mark Sullivan, BPharm

Chapter 7 Role of Technology in Community Pharmacy

Lance Thompson, PharmD, Vanessa Brown, PharmD, and Will Douglas, PharmD

Chapter 8 Profit, Loss, and Risk Management

Kenneth C. Hohmeier, PharmD, and Donald C. Hohmeier, CPA-Retired

Chapter 9 Payment Models and Methods

Jay Bueche, RPh, and Rannon Ching, PharmD

Chapter 10 Quality Metrics

Chelsea P. Renfro, PharmD, James Cong, PharmD, and Benjamin Y. Urick, PharmD

Chapter 11 Clinical and Value-Based Services

Angelina Tucker, PharmD, BCGP, and Roxane L. Took, PharmD, BCACP

Chapter Application Solutions


Jeremy Ashley, PharmD
Clinical Assistant Professor
The University of Texas at Tyler, Ben and Maytee Fisch College of Pharmacy
Tyler, Texas
Chapter 6
Jeremy Ashley received his Doctor of Pharmacy from the Texas Tech University Health Sciences Center
School of Pharmacy in Lubbock, Texas. He is a Clinical Assistant Professor at the University of Texas at
Tyler Fisch College of Pharmacy. His clinical service involves consulting pharmacy in the long-term care
(LTC) arena. As a consultant pharmacist, Dr. Ashley services several LTC facilities in the East Texas
area, caring for over 700 patients. He ensures facilities remain up-to-date and compliant with CMS
regulations, conducts clinical reviews as required by federal and state regulations, communicates early
warning signs of potential problems to prescribers and nursing staff, and oversees and performs drug
destruction for all discontinued and expired controlled and legend medications. Before academia and
pharmacy consulting, Dr. Ashley practiced in the community pharmacy setting for 11 years and served in
various roles, including pharmacy manager, pharmacy compliance liaison, and as a clinical pharmacist at
the corporate level for two established retail grocery chains in Texas. Professional and research interests
include Texas pharmacy law and regulatory affairs, geriatric pharmacy advancement, and pharmacist
well-being and burnout prevention. He enjoys serving as faculty advisor for the TPA Academy of Student
Pharmacists, as a member of the UT Tyler Admissions Committee, and as a member of the American
Society of Consultant Pharmacists (ASCP). At the college, Dr. Ashley coordinates the Introduction to
Pharmacy Practice Skills course and the Social-Behavioral Pharmacy and Practice Management course
and offers an APPE Consultant Pharmacy elective that focuses on the geriatric population.
Rachel E. Barenie, PharmD, JD, MPH
Assistant Professor, Department of Clinical Pharmacy and Translational Science
Assistant Director, Office of Continuing Professional Development
The University of Tennessee Health Science Center, College of Pharmacy
Memphis, Tennessee
Chapter 5
Rachel E. Barenie is a pharmacist and attorney by training. She also completed a Postdoctoral
Fellowship in Pharmaceutical Policy at Harvard Medical School and Brigham and Women’s Hospital in
the Program on Regulation, Therapeutics, and Law (“PORTAL”) from 2018–2020. During that time, she
also began serving as a clinical consultant to Alosa Health, a not-for-profit academic detailing
organization, for opioid use disorder-related content, a role that she continues to serve in. After her
fellowship, she joined faculty at the University of Tennessee Health Science Center in July 2020.
Currently, she is an Assistant Professor in the UTHSC College of Pharmacy and Assistant Director of the
Office of Continuing Professional Development in the college.
Vanessa Brown, PharmD

Pharmacy Operations Specialist
McKesson HealthMart
Las Colinas, Texas
Chapter 7
Vanessa Brown graduated from the University of Texas College of Pharmacy in 2006 but has been
working in a pharmacy since 1999. She worked for a large chain as a pharmacy manager for almost 10
years until she turned her focus to the independent world. From there, she started a consulting company
that helped independent pharmacies with their compliance programs as well as helping them discover
diverse revenue streams. Today she is the Pharmacy Operations Specialist for Health Mart, an
independent pharmacy franchise from McKesson that serves over 5000 independent pharmacies. She
helps to ensure that programs, products, and resources available from Health Mart effectively support its
Jay Bueche, RPh
Director of Pharmacy—Managed Care
San Antonio, Texas
Chapter 9
Jay Bueche received his Bachelor of Pharmacy from the University of Texas in Austin in 1995. After
working in a variety of store locations and roles, including pharmacy manager, he joined the H-E-B
Pharmacy corporate management team in 2004. Jay’s experience has included quality improvement,
regulatory compliance and, since 2010, third party and managed care. In his current role, Jay leads a team
responsible for payer relations, contracting, store support (e.g., audits, claim troubleshooting) and
pricing. Additionally, Jay is responsible for monitoring and advocating for changes in payment policy at
the Federal and State level. He has served as a preceptor for several Texas Colleges of Pharmacy
spreading his passion for advocacy and involvement. Jay has served as president of the Texas Federation
of Drug Stores, vice president of the Texas Pharmacy Association and on committees and boards for
several other associations and organizations.
Raj Chhadua, PharmD, RPh
Managing Partner
Renue Apothecary GP
Frisco, Texas
Chapter 2
Raj Chhadua, PharmD, currently serves as the managing partner for Renue Apothecary GP that owns and
manages 10 independent pharmacies in the state of Texas and Iowa. In addition to his work
responsibilities, he previously served as the Texas Pharmacy Association President to continue to
advocate and protect the profession of pharmacy. Dr. Chhadua previously worked for the Walgreen
Company for 18 years serving in his last role as the Health Care Supervisor for the Dallas Fort Worth
region until April 2016. In 2007, as the Walgreens immunization leader for North, Central, and West
Texas, he was instrumental in transforming each of Walgreens’ 296 stores in these areas into Immunization
Centers of Excellence and seamlessly executed a program to provideimmunization training and
certification to the 675 pharmacists working in these stores.



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